Customer Service Attendant (Mid and Closing Shifts)

Location: Goonellabah

Customer Service Attendant – Mid and Closing Shifts

We are seeking a reliable and customer-focused Customer Service Attendant to join our retail fuel team in a dedicated mid shift and closing role. This position is suited to someone confident working independently, particularly from 5:00pm onwards, and who takes pride in maintaining high standards, safety, and accuracy at the end of each trading day.

Note: Employees must be over 18 years old to work solo from 5:00pm, in accordance with award requirements.

Position Details

Employment Type: Casual
Shift Times: Mix of 11am–5pm and 2pm–11pm, 5pm-11pm
Shifts per Week: 2-3 shifts
Availability: Weekend availability required

Pay Rates (20+): (Under 20’s, award rates apply)

  • Weekday: $35.18 per hour
  • Weekend: $45.89 per hour

Key Responsibilities

  • Deliver professional and friendly customer service at the fuel console.
  • Operate point-of-sale systems accurately for fuel and retail transactions.
  • Handle cash and EFTPOS transactions in line with company procedures.
  • Work independently from 5:00pm, confidently managing the console and site operations.
  • Complete end-of-day reconciliation and closing procedures accurately.
  • Maintain cleanliness and presentation of the console, forecourt, and retail areas prior to close.
  • Follow all safety and security procedures, including lock-up processes.
  • Ensure the site remains safe and secure during evening trade.

What We’re Looking For

  • Highly reliable and punctual, particularly for closing shifts.
  • Comfortable and confident working solo from 6:00pm (must be over 18).
  • Strong attention to detail, especially with cash handling and reconciliation.
  • Calm, confident, and capable of making sound decisions independently.
  • Ability to follow structured procedures and security protocols.
  • Flexible availability, including weekends.
  • Willingness to learn and take direction.

Why Join Us?

  • Competitive hourly rates.
  • Staff discounts on food and beverages.
  • Structured training with clear expectations.
  • Supportive team environment.
  • Consistent ongoing work within a well-established retail fuel business.

Apply Now

If you’re dependable, confident working independently, and take pride in closing a site properly and securely, we’d love to hear from you.

To apply for this position, please fill out the application form below, thank you.