Barista / Customer Service

Location: Wollongbar

Position Overview:

Barista / Console Operator in the dual role of Barista / Console Operator you’ll embody excellence in both coffee craftsmanship and customer service. Your primary responsibility will be to consistently serve great coffee swiftly while delivering top-notch service to our valued customers.

Position Vacancy:

  • casual position
  • shift times: 5am -11am
  • shifts per week: 3-5 shift per week
  • weekends: rotating weekend
  • weekday rates: $32.76/hour weekday (Ages 20+)
  • weekend rates: $42.74/hour weekend (Ages 20+)

Key Responsibilities:

· Prepare and serve a variety of hot and cold beverages, ensuring consistency and excellence in taste and presentation

· Keep coffee machines and other equipment clean and in good working order to ensure the quality and efficiency of beverage preparation.

· Operate the console system efficiently to process fuel transactions accurately.

· Greet customers in a friendly and welcoming manner, providing assistance and guidance as needed.

· Handle cash, card, and electronic transactions with precision and attention to detail.

· Monitor fuel pumps and maintain cleanliness and safety standards in the fueling area.

· Prepare and serve hot beverages and food items, ensuring quality and presentation standards are met.

· Assist with restocking shelves, inventory management, and general store maintenance tasks.

· Uphold company policies and procedures, including safety protocols and customer service standards.

· Collaborate with team members to create a positive and enjoyable work environment.

Qualifications and Skills:

· Previous experience working as a barista in a coffee shop, café, or similar establishment.

· Previous experience in a customer service or retail environment is preferred.

· Excellent communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Strong attention to detail and accuracy in handling transactions.

· Flexibility to work varying shifts, including early morning and weekends

· A positive attitude and willingness to contribute to a team-oriented culture.

Benefits:

· Competitive hourly wage with opportunities for advancement.

· Employee discounts on coffee and food purchases.

· Ongoing training and development opportunities.

· A vibrant and inclusive work environment with a focus on fun and quality.

Join Our Team:

If you’re ready to bring your energy and enthusiasm to a dynamic workplace where quality and fun go hand in hand, apply now to become a Barista

To apply for this position, please fill out the application form below, thank you.